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Refund & Cancellation Policy

Last updated: 29 June 2025

1. 30-Day Money-Back Guarantee

Try Positivity Push risk-free. If you're not 100% satisfied within 30 days of your first payment, email support@positivitypush.com and we'll issue a full refund—no questions asked.

2. How to Cancel

You can cancel at any time:

MethodHow
EmailSend "Cancel my subscription" to support@positivitypush.com

We'll confirm within 24 hours. Your plan stays active until the current billing period ends; no further charges will be made.

3. What Happens After Cancellation

  • Coaching messages continue until the paid period expires.
  • You may reactivate at any time by resubscribing.

4. Refund Eligibility

We grant full refunds for:

  • Requests within the 30-day guarantee window
  • Duplicate charges or billing errors
  • Technical issues that prevent service access
  • Proven unauthorised transactions

Refund timeline: processed within 2 business days; funds usually appear in 5–7 business days (up to 10 days for some banks). We'll email confirmation when complete.

5. Non-Refundable Situations

We cannot refund:

  • Requests made after the 30-day guarantee period
  • Unused time within an active billing cycle
  • "Change of mind" after the guarantee window
  • Accounts terminated for violations of our Terms of Service

6. Renewal Reminders

We email and WhatsApp you 7 days before any renewal. Cancel or change plans any time before the renewal date—no surprise charges.

7. Billing Issues

Spot a problem? Email support@positivitypush.com with your subscription details. We investigate and resolve billing errors within 48 hours; legitimate errors are refunded promptly.

8. Pausing Your Subscription

We don't currently offer a pause feature. You may cancel and reactivate later, or contact support in special cases (medical or financial hardship) and we'll do our best to help.

9. Contact

Email: support@positivitypush.com

Subject: "Cancellation Request" or "Refund Request"

We reply within 24 hours.

Our Commitment

Positivity Push exists to help you build a more positive, confident life. If we're not delivering that value, we'll make it right—or refund you in full.